Employment Opportunities

Our goal at The Wax Bench is to be an employer of choice in Revelstoke.  We are a small business who values our staff and what they bring to our customers.  Our culture is based on honesty, hard work and fun.  The key to our success is our team, so we strive to provide attractive and rewarding employment. 


2017/18 Winter Season - All positions currently filled.

1. SKI SERVICE & REPAIR TECHNICIANS  (Full-time and part-time positions available.)
We are a specialist ski tuning and repair business based in Revelstoke, British Columbia. Our aim is to provide a high level of service and to aid our clients in having a positive experience while visiting Revelstoke.
 
With over 28 winter seasons of tuning experience at all performance levels, the owner will provide ongoing tune and repair training to successful candidates.

As a Ski Service & Repair Technician, you must be able to interact well with customers as well as service their equipment appropriately.  Best shop practices will be used to consistently return equipment to an optimal and safe performing condition.  The majority or work hours will be in the evening.
 
Responsibilities and Duties
•    Inspecting equipment to determine required repair or service needed
•    Correctly documenting received equipment
•    Servicing of equipment including base grinding, edge sharpening and waxing.
•    Major repairs including p-texing, base patches, edge replacements and delaminations
•    Mounting, adjusting and testing a wide variety of ski bindings
•    Using and maintaining tuning machines including Wintersteiger equipment
•    Maintaining a clean and organized work area
•    Returning equipment to clients

Benefits
•    Competitive wage
•    Performance based rewards
•    Discounts on equipment
•    Comprehensive tune and repair training
•    High number of ski days
•    Easy going but fast paced environment

Requirements
1.    Full-time applicants must have tuning experience
2.    All applicants must be able to:
•    communicate clearly with customers and staff
•    learn new and adapt existing tuning techniques
•    work as part of a team or independently
•    carry out the physical work required

HOW TO APPLY
Please email applications to: jobs@thewaxbench.com

2. SKI RENTAL TECHNICIANS (Full-time and part-time positions available.)

The Ski Rental Technician will be responsible for greeting guests, renting and recommending ski, snowboard and related equipment, checking in equipment to be repaired, recommending appropriate repair services, providing guests with further knowledge and related options. Other duties will include selling retail items and following opening/closing procedures. The Ski Rental Technician must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. They must also multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.

Core Competencies
•    Customer Focus
•    Communication
•    Team Work
•    Quality Oriented
•    Accountability and Dependability
•    Problem Solving
•    Ethics and Integrity

Job Duties
•    Greet guests with a positive attitude and answer their questions as required.
•    Prepare and receive rental equipment.
•    Calculate bills, collect payments and make change for guests.
•    Count and verify daily float
•    Clean and tidy department areas.
•    Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
•    Refer all inquiries to the appropriate individuals.
•    Present a positive and professional image of the organization to all customers, visitors, and suppliers.
•    Observe and report any security issues to the Owner.
•    Perform other duties as required

Requirements
•    Experience is an asset but is not required
•    Experience in customer service
•    Detail-oriented
•    Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required within outlined policies
•    Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
•    Professional appearance and manner
•    Ability to work as part of a team and independently
•    Able to effectively communicate both verbally and in writing

Work Conditions
•    Ability to lift up to 40 pounds
•    Regular physical activity including walking, standing, sitting, lifting and kneeling
•    Overtime as required

HOW TO APPLY
Please email applications to: jobs@thewaxbench.com